CONVERGNCE

Services

GAME PLAN.  get ready.  Game on. 


Digital Strategy


Framing, Context, and Diagnosis

Forecast: Headwinds & Tailwinds

Probing Potential Pathways

Choosing an Integrated Strategy

Driving Strategic Change

Remediation. Pivot. Evolution.


fostering capabilities


Assessing the Baseline Competencies of the Staff

Competencies Gap Analysis

Enhancing the Abilities of the Leadership Team

Uncovering hidden Talent

Growing Competencies and Acquiring Talent


digital transformation


Translating Strategy into Initiatives

Auditing for Barriers and Inhibitors

Determining the Digital Business model

Deciding the correct Digital Operating Blueprint

Securing Digital Talent and Developing Skills
 


reshaping operations


Mapping Critical and Complementary Processes & Workflows with Service Blueprints

Assessing the Baseline Experience of the Staff and Customers

Identifying and Eliminating Operational Choke Points

indentifying and Eliminating Service Friction and Inconsistencies

Introducing Process & Workflow Enablers


privacy and cyber security


Privacy Policy Audit and Adjustment

Security Policies and Standards Audit

Information Flows and Storage Audit

Supply Chain Risk Analysis and Contractual Safeguards

Selection of the right Cyber Security Partner for the long haul


appraising technology


Mapping the Technology Stack and Gap Analysis

Auditing the Adequacy of Providers, Contracts, and Agreements

Auditing for Technological Risk, Passives, and  Potential Liabilities

Determining Technology Requirements

Technology Acquisition Guidance